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What are some free helpdesk and customer service software

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Michael Scott Posted

What are some free helpdesk and customer service software

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Chelle Adams

I found a good one just the other day called Live Engage. 

http://engage.liveperson.com/G_LivePerson/b/

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Jason Parker

Helprace (http://helprace.com) is a great alternative.

The free plan is the most generous in the industry that I’ve seen. Even with a basic plan, you get the ability to:

  • prioritize ideas, questions and praise (and act on them),
  • provide instant answers using Helprace search and self-service
  • solve every customer issue using a simple help desk ticketing system.

It’s truly an amazing solution. No need to gouge out your eyes when looking at the pricing page of Zendesk or GetSatisfaction 🙂

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