what are some steps small businesses should take, if they are relying on its phone service?
Vonage is a residential product with typical residential rates and not really a business phone system, even for small businesses. If Vonage is allowed by the courts to continue business, Vonage business clients should really look into getting a hosted PBX to provide a business “front-end” for the phone system. This will make the businesses look more professional, and give a lot of services that will improve productivity, image, and business management. If Vonage is ordered to stop doing business or is crippled in some way, the fastest interim solution for business clients would be to use a PSTN-based Hosted PBX going to any type of phone (cell phones, home phones, etc.) and port the Vonage numbers to the hosted service provider. The companies can then look for other options without having to worry about losing business. The hardest part of this, however, might be porting the Vonage numbers. If the company is not able to function normally, porting may be very difficult. Vonage clients n