What are the benefits for our travel agent customers?
The confirmations offer travel agents the opportunity for 24/7 service when requiring confirmation information for reservations. This will be particularly useful for GDS bookings which may be made outside our reservation office hours, as well as for last-minute bookings where confirmations will be delivered in a more timely manner to fit travel plans. The www.UtellAgent.com online facility gives travel agents more control over reservation information. If agents need to verify that a booking has been cancelled, or if they want a confirmation to be sent or resent to a specific fax/email address, they do not have to telephone the reservations office and limit such requests to business hours. The confirmation system can further help travel agents to save time: Instant online confirmations or the option of two-hour delivery may prevent the travel agent from having to go back to each file the next day to follow up confirmations. The guest reservations slip means there will be no need for the
