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What can I do if I receive Remittance Advice Details (RAD) code 101: CCS/GHPP authorization incomplete?

April 26, 2017advice Authorization CCS code ghpp incomplete RAD remittance

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What can I do if I receive Remittance Advice Details (RAD) code 101: CCS/GHPP authorization incomplete?

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Call the California Children Services (CCS) and Genetically Handicapped Persons Program (GHPP) Help Desk at 1-800-541-7747 to verify that the authorization number is 11 digits. If the authorization is not 11 digits, call the CCS/GHPP county office.