What do phishing attacks look like?
Most phishing attacks use email and contain links to other sites. However, recent scams have also used SMS messages and unsolicited phone calls to request confirmation of personal information. Some phishing attacks have also requested recipients to update or change personal details using a fake automated telephone service (like Telephone Banking). Some of the common characteristics of phishing scams are: • Unsolicited requests for sensitive information • Content appears genuine • Disguised hyperlinks and sender address • Email consists of a clickable image • Generic Greetings • Use various users to entice recipients to click The request usually contains a reason that sounds genuine – for example, the email, phone call or SMS may offer any of the following reasons: • We are upgrading our security system and require you to confirm your details; • Due to a processing error, a refund of $345.02 is payable to you. Please urgently click on this link to claim your refund; • As a result of too
