What happens in an EEO Mediation?
The mediation process begins with an introduction in which the mediator describes the ground rules for the mediation session. The matter prompting the complaint (DISPUTE) is described and both parties to the dispute provide information on the situation from their personal perspectives. After each party has had the opportunity to speak, the mediator may ask questions to clarify or elaborate on the matter(s) discussed. This is done in a JOINT SESSION with both parties present. The mediator may continue with a series of private meetings (CAUCUSES) where the mediator explores various options for resolving the dispute. During a caucus, each party has the chance to suggest possible solutions to the conflict. These options are explored and refined until a mutually acceptable agreement is reached, or a decision is made by the parties to discontinue the session. [TABLE OF CONTENTS] Who can initiate Mediation? An employee who contacts an EEO counselor regarding his/her belief that an action or s
