What happens when a staff member is hidden from the Global Address List (GAL)?
• The staff member can not create a new Outlook profile for their account • Other staff can not access the hidden staff member’s delegated or shared folders, calendars, etc • The staff member can not be added to distribution groups I see new mail in OWA but no mail is arriving in Outlook • Right click the Inbox and select Folder Properties • Click Clear Offline Items
