Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What is Secret/Mystery Shopping?

April 26, 2017mystery secret shopping

0

10 Posted

What is Secret/Mystery Shopping?

1 Answer

0

Posted

Secret Shoppers evaluate a store and provide management with a detailed evaluation of their experience. Some of the things Secret Shoppers often evaluate are a store’s customer service skills, merchandise presentation, telephone techniques, and management visibility.