What is the current cut-off time for making deposits and withdrawals?
From a linked ING DIRECT account Deposits to or withdrawals from a linked ING DIRECT account will occur immediately. From a linked external bank account Our current cut off time is 4pm (Sydney Time). Requests to deposit money from your external bank account to your Savings Accelerator made after the cut-off time on a business day will be treated as if made on the following business day. If a withdrawal is to an external bank account and is made before the cut-off time on a business day, the withdrawn funds are generally transferred to your external bank account by the next business day. For direct debit requests, they will be held for three business days from the date of receipt provided they are received before the cut-off time on a business day. You will not be able to draw on these funds until three business days have elapsed. This time allows for ING DIRECT to receive confirmation from the paying financial institution that the funds are available.
From a linked ING DIRECT account Deposits to or withdrawals from a linked ING DIRECT account will occur immediately. From a linked external bank account Our current cut off time is 7pm (Sydney Time). Requests to deposit money from your external bank account to your Savings Accelerator made after the cut-off time on a business day will be treated as if made on the following business day. If a withdrawal is to an external bank account and is made before the cut-off time on a business day, the withdrawn funds are generally transferred to your external bank account by the next business day. For direct debit requests, they will be held for three business days from the date of receipt provided they are received before the cut-off time on a business day. You will not be able to draw on these funds until three business days have elapsed. This time allows for ING DIRECT to receive confirmation from the paying financial institution that the funds are available.
