What is the process to file a prescription claim?
You may contact the TRICARE Retail Pharmacy (TRRx) Program with questions about your prescription claims. Customer service representatives are available 24 hours a day, 7 days a week. Anywhere in the World Toll-free – 1-866-DOD-TTRX (1-866-363-8779) TDD Calls for the Hearing Impaired Toll-free – 1-877-540-6261 You may also go to http://tricare.mil/mybenefit/home/Prescriptions/Claims to get instructions and download necessary prescription claim forms.