What makes Texas Shoppers Network different from other mystery shopping companies?
Texas Shoppers Network uses a unique methodology which is currently under a U.S. Patent Pending . Important elements of our process include: • TSN uses a wide variety of marketing surveys and customer service evaluations, to provide the specific feedback you need. We visit each of your locations on varying days and at different times to get a comprehensive picture of service patterns. Potential customers may be gained or lost before ever entering your store, so knowing how your employees respond to telephone inquiries is critical. TSN’s standard service package includes telephone evaluations. • TSN will develop a customized evaluation form for your company, based on your company’s service standards. Each question has a weighted point value, and TSN’s graphical management reports provide you the information you need in a user-friendly format. • At TSN, we know how important it is to provide a complete picture of the shopping experience. In addition to the objective data revealed through
