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What should I do if hard disk drive fails in my Kaleidescape System?

drive fails Kaleidescape system
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What should I do if hard disk drive fails in my Kaleidescape System?

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When a hard disk drive fails in a Kaleidescape System, you will still be able to enjoy all the Movies and Music in your library, but the System will not be able to import CDs or DVDs. Your Kaleidescape System will also be vulnerable to losing data from a second disk drive failure, until the first failed disk drive has been replaced and the data on it rebuilt. If you suspect that a disk drive has failed, then always call Kaleidescape Technical Support first. They will help you check whether or not the disk drive has failed. If the disk drive has failed, Kaleidescape Technical Support will help you replace the failed drive as soon as possible. • Do not remove any Disk Cartridges that are displaying a solid blue or blinking blue LED light. • Do not remove the Disk Cartridge containing the failed drive, other than to re-insert it only once. • Do not move the suspect Disk Cartridge to another slot. • Do not put a different Disk Cartridge in the suspect slot. • Do not put the suspect Disk Ca

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