What types of companies use Mystery Shopping?
Consumer-based companies, manufacturers, and business-to-business companies all use mystery shopping. These include both large and small companies, including quick-service and high-end restaurants, hotels and resorts, banks and financial service providers, apartments, convenience and gift stores, automotive service facilities, seasonal retailers, computer/electronics companies, luxury products retailers, home builders, self-storage facilities, advertising and promotions agencies, research companies and grocery stores.