When I try to print in Windows 95 or 98, the message “The printer is out of paper” or “The printer is off-line” appears in the despooler. What do I do?
Examine the printer’s control panel to make sure the printer does not show a paper out error. Also, the interface cable may not be securely connected. Turn off the printer and computer. Disconnect and reconnect the cable on both the printer and computer. Try printing a screen from a DOS prompt. If the DOS print screen does not print or is garbled, try using a different printer cable. Also check the printer’s control panel to make sure the printer does not show ink-out error. If it did, then change the ink cartridge and try printing again. Q: Color mismatch when printing bitmap images placed in Office 97 (Word and Power Point). A: Word and Power Point perform color correction in the application itself and the printer driver also performs color correction. Double color correction was done resulting in inaccurate colors on the printout. To rectify the color mismatch problem, select “No Color Adjustment” from the printer driver under the “Mode” option in the “More Settings”. If the printou
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