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Who pays for shipping exchange or return items back to Oriental Moods?

April 26, 2017exchange items moods oriental pays Return shipping

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10 Posted

Who pays for shipping exchange or return items back to Oriental Moods?

1 Answer

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10 Posted

The Customer will be responsible for shipping their items back to us, whereas we will be responsible for the re-shipping exchange items back to you after receiving returned items. If your exchange item(s) value is bigger than 50% of the original order value, the customer will need to pay for the re-shipping fee. If the returns caused by wrong shipping address given or unsuccessful delivery due to the absence, customer will pay for the shipping fee for resending.