Why are my miles not credited into my KrisFlyer account, even though I have given my KrisFlyer Membership Number to the travel agent / at check-in?
There are a few reasons why the miles are not automatically credited into your account – – In cases where you change your flight date or flight time, and did not inform reservations or present your KrisFlyer Membership Card upon check-in, the miles will not be credited automatically to your account. -The name on your KrisFlyer Membership Card must be identical to that on your boarding pass and/or ticket/receipt. If there are any discrepancies, the miles will not be credited to your account. -Some Economy Class tickets are not mileage accruable. Please check with the airline or travel agent at the time of reservation whether your flight is eligible to earn miles.
Related Questions
- Why are my miles not credited into my KrisFlyer account, even though I have given my KrisFlyer Membership Number to the travel agent / at check-in?
- Can I convert my credit/charge card points to KrisFlyer miles and have them credited to another KrisFlyer account?
- Why do the miles earned from other KrisFlyer partners take a longer time to be credited to my account?
