Rapi Connection Error When you receive a connection error “Rapi initialization timeout error” while trying to connect to your mobile device, it means Pocket Controller-Pro cannot communicate with Microsoft ActiveSync / WMDC and your mobile device. To resolve this error make sure you have your mobile device properly connected to your computer and to ActiveSync / WMDC. Skins SK1. How do I use skins? A skin is an image of the body of your mobile device. MobiControl allows you to view your mobile device in a skin when you establish a remote control session to the device. The Skin Catalog is a dynamic collection of mobile device skins that is updated regularly and you can access the latest skins over the Internet using the Skin Catalog. When you launch the Skin Catalog, it automatically connects to the Internet to download the latest skins from SOTI’s website. • Step 1: Select a Device/Device Group – From MobiControl Manager, go to the Devices tab, then right click on a device in the device