Why was my duty free item confiscated whilst transferring though Heathrow?
There are restrictions on what can be taken through security for passengers who arrive at Heathrow and are transferring onto a connecting flight. This is as a result of the Department for Transport security regulations in place at Heathrow. These regulations mean that all passengers who are transferring through Heathrow are required to clear security prior to boarding their connecting flight. As part of this process, any liquids, pastes or gels greater than 100mls that have been purchased outside those airports specified by the Department for Transport are unable to pass through security. In line with these regulations, we can only accept sealed duty free liquids purchased from the airport locations within the European Union, or from Singapore (Changi), Dubrovnik, Rijeka, Pula, Split, Zadar, Zagreb or onboard an aircraft operated by an European Union carrier. We understand that this can be frustrating for many connecting passengers and we do our best to ensure any problems are avoided
