You invite people to call STM-INFO for all transit-related information. So why do you not always provide information about métro disruptions?
The STM is currently working on integrating the métro’s information systems with the corporation’s new computer platform, so that any messages broadcast inside the métro are automatically broadcast on STM-INFO and the Web site. Once the integration is complete and these functions are activated, transit users will be advised through an information campaign. For now, should métro service be disrupted for more than 60 minutes, a message is either manually recorded or programmed and is heard as soon as you access the STM-INFO or AUTOBUS systems.