I can format a disk/ create an Emergency Repair disk?
A. There are a number of possible problems. Firstly if using Service Pack 2 ensure you have the kernel fix applied. Also some virus killers (such as Dr Solomons) lock up drives making a format impossible as NT thinks the drive is locked (this is why you can’t create an Emergency Repair disk). Stop the virus process using control panel – services and click on the Virus Killer process and press stop. Once the disk is formatted or the Emergency Repair disk go back to control panel and start the virus killer process again. Q. When I change CD’s/access the floppy drive NT crashes. A. This is probably the bug in Service Pack 2. If you have service pack 2 then apply the KERNEL Fix. Q. After a new installation of NT, I can logon but no shell starts. A. Usually a normal user will have this problem, not an Administrator, as the problem is security on files.