What are the differences between the concepts of quality control, quality assurance, quality management, quality planning, and total quality management?
Quality management is all activities of the overall management function that determine the quality policy, objectives, and responsibilities, and implement them by means such as quality planning, quality control, quality assurance, and quality improvement within the quality system. Quality planning is the activities that establish the objectives and requirements for quality and for the application of quality system elements. Quality planning covers product planning, managerial and operational planning, and the preparation of quality plans. Quality control is operational techniques and activities that are used to fulfill requirements for quality. It involves techniques that monitor a process and eliminate causes of unsatisfactory performance at all stages of the quality loop. Quality assurance is the planned and systematic activities implemented within the quality system and demonstrated as needed to provide adequate confidence that an entity will fulfill requirements for quality. A qual
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