How do I Write a Quality Control/Quality Assurance Plan?
A quality control and quality assurance plan helps you and your project management team to meet the needs of your customers. Your quality control plan will detail the internal processes you will need to implement to stay on track with meeting quality objectives, while the quality assurance plan outlines all external processes required to make your quality control plan work. The result is a quality management plan that provides a comprehensive approach. Your customers will feel secure in your organization’s commitment to meeting their needs. Write down the quality objectives for the project and define them precisely. Every project will require concise quality objectives, easily understood by internal staff and external vendors. Start by looking at your customer base and determine its needs as respects quality. Communicate with your customers and document what is important to them. You can then define the project’s quality objectives. A quality objective must be measurable, specific, ach
