What is eBay doing to address buyers who abuse the Feedback system? How can sellers prevent buyer extortion and unpaid items from negatively impacting DSRs?
To protect sellers, we are continually increasing our ability to detect and act on buyer abuse, including buyers who consistently leave positive Feedback with low DSRs. We will be increasing our enforcement in this area. We are taking faster, stronger action in response to reports of Feedback extortion. Also, the automated unpaid item process will block buyers from leaving Feedback, including negative and neutral Feedback. eBay investigates all reports and will remove any Feedback and DSRs that have been left unfairly.
Related Questions
- What is eBay doing to address buyers who abuse the Feedback system? How can sellers prevent buyer extortion and unpaid items from negatively impacting DSRs?
- What is eBay doing to protect sellers from buyers who violate eBay policies such as Feedback Abuse and Unpaid Item?
- What is eBay doing to protect sellers from buyer abuse?
