After installing ImageControls Run-Time Drivers version 2.1, I do not have a KSM (Kofax Source Manager) in the Control Panel. Why?
This is usually the result of a missing string in the PATH statement in the AUTOEXEC.BAT. For a default installation of ImageControls Version 2.1, you should have the following string included in your PATH statement: C:\PROGRA~1\KOFAX\IMGCTLS\BIN. If it is missing, add it and reboot. In some cases, the string may be included in your PATH statement, yet you still do not have a KSM in the Control Panel. This is usually caused by the Novell network login script re-writing your environment variables. To test this, open a DOS window and type PATH then press