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After saving a document in the MS Word User Interface, double quotes are replaced by another character when printing the document. What is happening?

April 26, 2017character DOCUMENT double MS quotes Saving word

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After saving a document in the MS Word User Interface, double quotes are replaced by another character when printing the document. What is happening?

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MS Word has an option to replace ‘straight quotes’ with ‘smart qoutes’ when saving a document. If this option is enabled the double quotes will not print on the iSeries system because most EBCDIC code pages do not have a symbol representing ‘smart quotes’. To disable this option select the AutoCorrect option from the Tools menu, and deselect the appropriate option on the pages “AutoFormat As You Type” and “AutoFormat”.