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Are there third-party applications that can be used with VoIP architectures and platforms?

April 26, 2017applications architectures platforms third-party Used voip

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Are there third-party applications that can be used with VoIP architectures and platforms?

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Like any traditional TDM PBX, VoIP systems can be integrated with many third party applications. However, the premise that Microsoft Windows based VoIP systems are plug and play with any Microsoft Windows based application is not true. Because VoIP systems have different features and the underlying technology is varied, integrating third party applications may require some customization by either the VoIP manufacturer and/or the application provider.