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Can a transit operator require a person to transfer from a wheelchair to a vehicle seat?

April 26, 2017federal transit administration FTA operator person require seat transfer transit vehicle wheelchair

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Can a transit operator require a person to transfer from a wheelchair to a vehicle seat?

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No. Section 37.165(e) of the DOTs ADA regulations allows persons who use wheelchairs to transfer to a vehicle seat, if one is available. Such a move is the riders decision and the transit operator cannot force a rider to transfer to a vehicle seat, although the transit operator can suggest a transfer in a non-coercive way. For more information on this and other topics related to the ADA and public transit, contact: Federal Transit Administration Office of Civil Rights East Building 5th Floor, TCR 1200 New Jersey Ave., SE Washington, DC 20590 ADA Assistance Toll Free Telephone Line: 1-888-446-4511 ADA Assistance Email: FTA.ADAAssistance@dot.