Can e-business deliver to carriers a secure transaction?
If you want to see a carrier get really depressed, you can ask them about fraud. By building a Web site for wireless service activations will carriers be placing themselves at the mercy of high tech hackers who might create a new fraud explosion? I asked McComas about this and he talked about firewalls that keep unauthorized users or intruders outside of the inner workings of a network. He talked about encryption, mathematical algorithms that scramble and unscramble digital messages so that only the legitimate user can read them. With IBM technology at his back, McComas stated confidently that privacy and security have not been taken lightly; the issues have been addressed and resolved. What’s more, phones might be sent out in a way that’s similar to the way credit cards are sent by mail. When received, the customers may call into a 1-800 verification service, give their security numbers, and then their service can be officially turned on. Remember, in McComas’s theoretical model, the
