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Can I also use a private child support collection agency while I have an open case with ORS/CSS?

April 26, 2017agency Case child support collection CSS ORS private

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Can I also use a private child support collection agency while I have an open case with ORS/CSS?

2 Answers

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ORS/CSS will not automatically close your case when you contract with a private agency or attorney but you will be required to provide ORS/CSS with the name and address of the private agent. It is also essential that you and the private agent keep ORS/CSS informed of actions taken on your behalf. ORS/CSS will be unable to change the name of the payee on the case to the private agent or attorney because support checks issued by ORS/CSS must be made payable in accordance with 45 CFR 302.38, which requires the payments be made in the name of the “resident parent, legal guardian, or caretaker relative having custody of or responsibility for the child or children.

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ORS/CSS will not automatically close your case when you contract with a private agency or attorney but you will be required to provide ORS/CSS with the name and address of the private agent. It is also essential that you and the private agent keep ORS/CSS informed of actions taken on your behalf.