Can I apply the value of an unused ticket or travel voucher as credit towards an online ticket purchase?
Currently, we cannot accept any vouchers for online purchases. To use vouchers you must call United Reservations at 1-800-United-1 (1-800-864-8331). If you have a partially or wholly unused ticket that has credit available for use and is for future travel, you may use “Change Itinerary” to price and complete a ticket purchase with your remaining credit. if the ticket with partial credit is for travel in the past, please contact your booking source to complete the exchange.
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