Can I call ahead to schedule a delivery apointment time to have my product delivered?
The trucking company can call ahead (24 hour call-the day before delivery) to schedule the delivery of your product. This “call ahead” feature is offered free of charge by many freight lines (but not all). When the product arrives at the freight company’s nearest terminal (to your destination), the freight dispatcher will call to set up a delivery date and time at your location. It is important that the freight company has your cell phone or work phone number so that they can make immediate contact with you and not delay the delivery. Home phone numbers with answering machines may lead to days of frustration “playing telephone tag” with the freight company. If your product is being delivered to a “legitimate” business that is open during normal business hours and has the facilities for unloading your product, then the “call ahead” feature is not necessary. The customer needs to understand that this “call ahead” feature will add one to three days of delivery time to the normal delivery
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