Can I place a stop payment on a SMART Web BillPay payment?
Yes, at certain times during the payment scheduling period, but only under the following conditions: A bill payment is “In Process,” starting at the Cutoff Time on the fourth (4th) Business Day prior to the Scheduled Payment Date and continuing up to the Scheduled Payment Date. A bill payment is a “Pending Payment,” starting from the time you enter Payment Instructions until the payment is “In Process.” A bill payment is considered “Completed” on the Business Day you selected as the Scheduled Payment Date. You may cancel or edit any Pending Payment (including recurring bill pay payments) by following the directions provided on the SMART Web BillPay system Online Help. There is no charge for canceling or editing a Pending Payment. Please note: we may not have a reasonable opportunity to act on any stop payment or cancellation order given after a payment is “In Process” and it is not possible to stop or cancel a payment which is “Completed.” If you desire to cancel or stop any payment wh
