Can I return a Preowned game purchased Online to my local GAME Store?
If it won’t work, then you can indeed – just make sure you have your invoice as proof of purchase, and your Reward Card if it was used in the transaction. You will be offered an exchange for a working copy of the same game, or a refund if none are available. Should the latter be the case, a game (or games) or Gift Card of applicable value may be offered as an alternative.