Can the Computrace Agent work through firewalls (including personal firewalls) to reach the Internet?
A. Yes. Our paradigm for our customers is, “If you can browse, Computrace will work.” Our goal is as close to zero-configuration as possible. In some configurations, older versions of the Computrace agent require the user to permit Internet access the first time it attempted to contact the Monitoring Server. Newer versions of our agent enhance the zero-configuration paradigm so that this first connection permission is not required.