Does a person have to pay the US$13.00 fee each time they need to call the Call Center?
A. No. The US$13.00 Appointment Scheduling Fee pays for eight minutes of conversation with a live operator. If the applicants use only part of the time, they can still use the remaining time on another occasion. They can use this to reschedule the appointment if necessary. Only if applicants have used up the eight minutes allotted would they need to purchase a new PIN for another US$13.00 payment.
Related Questions
- Does the US$13.00 appointment scheduling fee paid to CSC cover only one family member, or can more than one person from a family book an appointment for one US$13.00 fee?
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