Does BackChecks implementation policy include training for our hiring managers?
Our Implementation Team works with our clients to determine recruitment needs and how best to meet them. We contact each hiring location individually to provide the resources necessary to understand the BackCheck process. We believe that our clients must be fully knowledgeable and able to answer any questions for their BackCheck program to be a complete success. Whether services are ordered from a single head office, or multiple regional locations, our Implementation Department and Client Care Coordinators ensure that recruitment managers understand the process through conference calls, training materials, and/or email. Our team fully describes our reporting process and customizes where appropriate. We also train our clients’ managers on receiving and interpreting online reports. We offer a comprehensive implementation process with ongoing support throughout your time with BackCheck.