Does FavoWeb FRACAS support Serial Number tracking?
FavoWeb deals with S/N in more than one level. First, as part of a failure/repair record FavoWeb adds a S/N fields for the Replaced/Repaired components. If S/N does not exist (i.e. in production processes) FavoWeb uses instead the Batch No or Work-order with a Line No. This is important for tracking field failures back to the production phase. The other level is the System S/N field. FavoWeb ties failure events to the specific system S/N it occurred in. For that FavoWeb holds a system list and gathers information for each specific system: history records, AS-BUILT SRU list, Operational Hours, Date system was installed and more. This is important for reliability calculations like MTBF and Availability algorithms.
