Does telework affect employee productivity?
Most companies report an increase in performance through the initiation of telework from three percent to 25%. Before implementing telework, it is important for an employer to clearly determine the methods by which it will measure performance. The most common characteristics associated with productivity, whether an employee telecommutes or not, include: 1) work quality; 2) customer satisfaction; 3) meeting deadlines; and, very often, 4) quantity. Telework will often brings attention to inefficiencies in systems or processes.