Experiencing trouble?
• System requirements can be found on our Technical Assistance page A security warning appeared when I started to download the online bidding software. Is the software safe to install? Yes, the software is safe to install. Your browser might display an InstallShield security warning when you begin the download: this is just a safeguard against installing software from unknown sources. Our online bidding software is safe to install, so just click “yes” or “allow” to continue the download. How long does it take to install the online bidding software? The faster your internet connection, the faster the download speed. Even with a dial-up internet connection, the installation should take less than two minutes. What should I do if an error occurs when I’m downloading the software? If an error occurs or the system freezes during installation, you can retry the installation or follow the detailed instructions here. If that does not solve the problem, visit our Technical Assistance page and ch