FalconView doesn’t appear to be running correctly. How can I determine whats wrong?
Check to see if there is an error log. When FalconView detects an error, it writes a message to a file referred to as the error log. The file name is “err_log.txt”. A link to the error log should be located in the same directory as the FalconView executable (e.g., c:\program files\pfps\falcon). This file exists mainly to help the FalconView developers determine the cause of any problems, but it may help you to determine the problem. The error log can be viewed by double clicking on the “err_log.txt” file in the Windows Explorer. Note that when an error log is created, the previous error log (if any) is renamed to “err_bak.txt.” Thus the previous error log is preserved. If the problem appears to be a data problem (for example, if the map coverage appears to be out-of-sync with the data on your system), try selecting Tools > Data Check.
Related Questions
- The trimmed view is selected under Display, but it doesn’t appear to be displaying the trimmed page. Am I doing something wrong?
- I tried running the skeleton code and then accessing one of the webservers, however it doesn’t work. Is there something wrong?
- FalconView doesn’t appear to be printing correctly. What might be wrong?
