For a Windows 2003 server I am not able to collect the MSI Packages that are installed on that system using Sapphire IMS?
MSI Packages are collected using the WMI class Win32_Product Class which is part of the component “WMI Windows Installer Provider”. This component is not installed on a Windows 2003 server by default. Use the Add/remove windows component to add this. The MSI packages will get collected in the subsequent data collection.