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For the new Auto-Responder feature in version 2.74 – will the items that get the automatically applied Non Supply response still be counted for our statistics as a request received and unfilled?

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For the new Auto-Responder feature in version 2.74 – will the items that get the automatically applied Non Supply response still be counted for our statistics as a request received and unfilled?

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Yes, it will be counted in your monthly statistical reports. Troubleshooting I can’t log on to VDX since I changed the password! Make sure you are entering the password in the same case as you entered it when you created it. i.e. uppercase or lowercase. Make sure you are using INFO as your Authentication Service. Don’t use your own library name for this. If you have forgotten the password you can call the SOLS HelpDesk to find this out. Using Internet Explorer 6.0 and have Timeouts and Screen Display problems (i.e. when the buttons in the left-hand side of the screen will not display or if the screen splits in two). Try lowering the Privacy level in your IE 6.0. as shown below. • Start the Internet Explorer 6.0 browser • Select Tools > Internet Options • Select the Privacy Tab. The default in the Privacy screen is Medium. Using the slider bar reset it to Low. • Click on the Apply button to save the change • Click on the OK button to close the screen. Switched computers for VDX? Or upgr

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