For what applications and problems is usage-centered design effective?
Usage-centered design has been used with marked success on a wide variety of projects in software, hardware, and Web-based applications, including such areas as: payroll, finance, insurance, and banking applications; e-commerce, distance education, and classroom instruction on the Internet; geographical information systems, visual development tools, and programming systems; medical instrumentation, consumer electronics products, and industrial automation. Any design problem in which there is significant interaction between human users and the system is an appropriate application for the approach. See also Web applications and embedded system applications.