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How are backordered items handled?

backordered handled items
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How are backordered items handled?

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The items in the catalog are intended to be in stock, but it is possible to have a run on a particular item. Customers will be notified by e-mail when items are backordered. You have the option at that time to respond via e-mail to keep the item on backorder, or cancel it. If the backordered item is not essential for use with items in the balance of the order (example: 1 bucktail out of an assortment of lures), we will ship the items that we have, then ship the backordered item as soon as it is available, unless otherwise notified as stated above. Backorders are billed when shipped and no extra shipping will be charged. If the item that is backordered is essential for use with use any/all of the other items in the order (example: one half of a rod and reel combo being out of stock), we will hold the entire order until we contact the customer via telephone.

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