How are Spec-Tran Rides Reserved?
Rides may be scheduled by calling 517.394.2282 between 8:00 AM and 5:00 PM seven days a week to schedule rides up to 14 daysin advance. We are not able to schedule rides before or after our office hours.Spec-Tran service is not available on a same-day basis. The Spec-Tran office receives hundreds of telephone callseach day and schedules thousands of rides. Customers can help us process telephone calls and ride requests efficiently and accurately by having thefollowing information ready when their calls are answered. • The name of the customer • The dates and times of the rides • The names of the locations and addresses of where the customer will be picked up and dropped off • The telephone numbers of the pick up and drop off locations • If the customer will be traveling with an assistant or guest • If the customer or the personal assistant or guest will be taking any mobility aids such as wheelchairs, canes, or walkers. Customers should be ready to make notes about the dates and times
