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How can a school certify a students official, verbal notification of intent to withdraw?

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How can a school certify a students official, verbal notification of intent to withdraw?

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A. A school certifies a verbal notification by documenting the conversation with the student. The school can request, but cannot require, that the student provide the school with a written confirmation statement. Source: Federal Student Aid Handbook, Volume 2-Institutional Eligibility and Participation, p. 2-122.

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