How can I initiate an ATM/Point of Sale debit dispute?
A. Disputes for ATM transactions or Point of Sale transactions (merchant transactions using your pin number) can be initiated by completing an Affidavit, which can be obtained at your local Fifth Third Banking Center. Or, you can call a Customer Service Professional at 1-800-972-3030. You can also reach Customer Service by mail at: Electronic Banking Department Madisonville Operations Center MD 1MOCBK.
