How can I take advantage of increased traffic during dineLA Restaurant Week?
Having a front of house staff that understands the program is an important first step. Having processes in place to convert these first-time guests into repeat customers is the ultimate goal. Email collection cards, bounce-backs, or simple, gracious gestures such as a complimentary amuse bouche, a visit from the manager to welcome them, or courteous service, can all serve to make sure this guest comes back. Please don’t hesitate to contact Carrie Kommers (CKommers@dineLA.com) for suggestions.
