How can managers increase the level of communication and recognition with their staff?
First, managers need to create a culture that looks for the good in people and recognizes publicly and privately work well done. This kind of culture also encourages team members to recognize and motivate each other. After all, recognition does not have to come just from the manager or the organization. Goal-setting is very important to creating this kind of culture. When each member of the team knows the parameters of a project and its goals, it is easier to see when people have done a good job to meet those goals. Mentorships also help recognize excellence. When a manager asks a veteran worker to mentor a less experienced worker, it sends the message that the mentor’s contribution is important to the organization … that the mentor has been hand-selected to bring up the next generation of workers. It sends a positive message to the person being mentored as well: that the organization thinks enough of this person to provide guidance. The important thing to remember when trying to incre
