How Did Regionalization Affect the UAH Reengineering Project?
When the policy to regionalize throughout Alberta was announced in mid-1994, the UAH project was well under way. There was little the project team or UAH leadership could do to predict how the new regional model, i.e., the creation of the Capital Health Authority for Edmonton region, would “shake out” and affect the reengineering project. With the regionalization process proceeding very quickly, i.e., the authorities were announced and implemented within six months, the UAH project leadership saw three options for the remainder of their project: • Proceed as normal, unabated by regionalization. • Coordinate remainder of project with new regional leadership. • Delay project until regional structure is in place. Project leaders were concerned that changing major aspects of the project could slow the redesign process and accomplishments, distract the focus of the design teams on clear redesign targets, and risk arousing fear, confusion and uncertainty within project and hospital staff. In
